When The Surgery Is Closed

When the surgery is closed:

 –    If you need medical help fast but it’s not an emergency call 111

–    If it’s a life-threatening emergency call 999

NHS 111 is the number to call when you need medical help fast but it’s not a life-threatening emergency.

–    Calls to 111 are FREE from landlines and mobiles

–    NHS 111 is available 24/7, every day of the year

You should call 111 when:

  • you think you need to go to A&E or to another NHS urgent care service
  • the GP surgery is closed and you need healthcare advice
  • you don’t know who to call for medical help.

When to call 999

Call 999 for life threatening emergencies such as:

  • Major accident or trauma
  • Severe breathlessness
  • Severe bleeding
  • Loss of consciousness
  • Severe chest pain.

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