Surgery Closing Early For Training

The surgery will be closing slightly earlier than usual on Thursday the 24th of May 2018 due to clinical staff training across the Gateshead area. The surgery will shut at 12.30pm instead of the usual time of 1pm.

If you need urgent medical advice please ring 01207 561736 and you will be directed to the correct service to call. If you have a serious medical emergency please contact the emergency services by dialling 999.

We are sorry for any inconvenience caused.

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Bank Holiday Closure

The surgery will be closed on Monday the 7th of May 2018 due to the (May Day) public bank holiday. If you need urgent medical advice when the surgery is closed please ring 01207 561736 or NHS 111. If you have a serious medical emergency please contact the emergency services by ringing 999.

We are sorry for any inconvenience caused by the surgery’s closure.

 

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Outside Prescription Box

Unfortunately we have had to take the decision to close the outside prescription box for at least the next month due to birds trying to use it as a nesting box. We are sorry for any inconvenience caused.

 

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Update on Telephone Line Fault

Chopwell surgery is now closed until 9am tomorrow morning. Unfortunately BT are still fixing the line fault. As usual on a Thursday if anyone needs urgent medical advice between 1pm today and 6pm this evening please ring 03301239532 and after 6pm please ring NHS 111 until 8am tomorrow morning. From 8am until 9am the 03301239532 number is one you would need again. If you have a serious medical emergency please call the emergency services by dialling 999. Sorry again for any inconvenience caused.

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Telephone Line

We are currently experiencing an issue with the main telephone line into the surgery where patients may not hear an answer phone welcoming message and will instead hear a ringing tone. These calls are not coming through to reception due to a fault. BT are coming to the surgery to fix the problem today. If you do have a problem getting through on 01207 561736 patients can ring 07747667378 which will be in use until 1pm today. Thank you. We are sorry for any inconvenience caused.

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Surgery Closure due to Easter Bank Holidays

The surgery will be closed on the following dates due to the Easter Bank Holidays:

Friday 30/03/2018
Saturday 31/03/2018 (weekend closure)
Sunday 01/04/2018 (weekend closure)
Monday 02/04/2018

For urgent medical advice on the days that the surgery is closed please ring 01207 561736 where you will directed to the appropriate service to call.

If you have a serious medical emergency please telephone the emergency services by dialling 999.

We are sorry for any inconvenience caused due to the surgery being closed.

 

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Surgery Closed Half Day For Training

The surgery will be closing at 12.30pm on Wednesday the 21st of March 2018 due to staff training across Gateshead and will not reopen until 9am on Thursday the 22nd of March 2018.

If you need urgent medical advice please ring 01207 561736 or NHS 111 during the time that the surgery is closed. If you have a serious medical emergency please contact the emergency services by dialling 999. Thank you.

We are sorry for any inconvenience caused.

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Power Restored

We are happy to be able to announce that Northern Power have replaced the fauly underground cable outside the surgery and all being well we should have electricity restored for opening tomorrow. We would like to apologise to patients for the problems they have had accessing services these last two days. We really appreciate your support and understanding.

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Power Cut

Unfortunately we are experiencing a power cut at the surgery due to a problem with an underground cable. Due to this issue we are unable to book appointments or order prescriptions but we hope that the power will be back on later today. Any patients with appointments should still attend the surgery unless they hear from the practice to cancel. We have an emergency telephone line set up on our usual number 01207 561736 for patients to ring if they need urgent advice. We are sorry for any inconvenience caused.

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Weather Conditions

Due to adverse weather conditions affecting staff and patients travelling safely, routine appointments are being rearranged.  We are in the process of contacting patients.  Please note the surgery car park is closed as it is deemed unsafe.

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